FAQ

Contact Us if you have any questions. We can reply in English.

  1. Browse the website and fill your cart
    Pick some products and reach the minimum order amount of 6.
  2. Register / Log in
    You can log in or register, also you can just placing an order and system will ask you to register or log in on the checkout form.
  3. Payment
    There are 2 payment options available. Bank Transfer or via Paypal.
  4. Packing, shipping and receiving your order
    We will ship your parcel in about 7-16 days, since we receive your payment. This time includes the processing of your order: selection of plants, phytosanitary inspection, preparation of documents and shipping . Once your order is confirmed, we prepare and pack the items you ordered. They are collected, checked, cleaned and carefully labelled. We prepare the corresponding documents for shipping to your country, including a free Phytosanitary certificate for all plants. The day after we ship, we will contact you and will send you the tracking number, so you will be able to track your shipment in the website.